Find answers to your questions about our transfer services in Crete

Question 1

How can i pay for the transfer?

Answer

We accept cash on arrival, card payments on arrival, or online payments via Stripe.

Question 2

How far ahead can i book a transfer?

Answer

You can schedule your transfer up to 2 hours before your desired pickup time.
For last-minute bookings, please call us at +306975971433.

Question 3

How do i know my booking is confirmed?

Answer

Your booking is confirmed when you receive an email with all necessary details prior to your transfer.

Question 4

Are there any additional fees?

Answer

Our prices are all-inclusive with no hidden charges.

Question 5

Can i schedule a return transfer?

Answer

You can easily book a return transfer online. If you need to add a return trip to an existing one-way booking, just let us know.

Question 6

How can i cancel or change my booking?

Answer

To modify or cancel your booking, contact us at [email protected] or call +30 697 59 71 433. Free cancellations are available up to 48 hours before your pickup.

Question 7

Do you offer baby seats, and Is there an additional cost?

Answer

We provide baby seats and boosters for free.

Question 8

How will we meet at the Airport/Port?

Answer

Your driver will meet you holding a sign with the lead passenger's name.

Question 9

What is a Door-to-Door transfer?

Answer

We provide door-to-door service, picking you up from and dropping you off at the address you specify.

Question 10

What happens if i arrive early or can’t locate the driver?

Answer

If you arrive early or have trouble finding your driver, please call us at +30 697 59 71 433.

Question 11

What happens if my flight is delayed?

Answer

If your flight is delayed, our driver will wait for you.

Question 12

Are the vehicles fully Air-Conditioned?

Answer

All our cars are fully air-conditioned for your comfort.

Question 13

Is it necessary to tip the driver?

Answer

Tipping is optional and at your decision.

FREQUENTLY ASKED QUESTIONS